“How does Quality Assurance make money in a modern supply chain?” I often pondered – and even hesitated to apply to the program – uncertain if the discipline was as relevant in today’s dynamic environment as it is portrayed.
The famous idea that any two people are connected by six or fewer acquaintances offers a powerful metaphor for understanding how closely intertwined the elements of a supply chain can be. Replace “people” with “processes” and “functions,” and we uncover the relationship between Quality Assurance (QA) and Supply Chain Management (SCM). Contrary to the myth that QA is a costly barrier, it’s actually the connective tissue that strengthens every link in the chain.
Six Degrees of Separation in QA and SCM
The “six degrees of separation” isn’t just a catchy social theory – it is a metaphor for understanding how closely intertwined QA and SCM really are. Every stage of the supply chain is influenced by quality practices, and here is how QA integrates into key SCM functions:
These points illustrate that QA is not confined to a single function – it touches every critical aspect of SCM, weaving a cohesive network that bolsters overall performance.
Bridging the Gap Between SCM Roles
For those of us immersed in various facets of supply chain management, embracing QA as a collaborative partner is key. When quality is not seen as a roadblock but as an enabler, we unlock opportunities for innovation and resilience. SCM professionals – from planning to purchasing – are encouraged to adopt an integrated approach that ensures cost-saving measures are not just short-term fixes, but part of a larger strategy to build a robust, agile and resilient supply chain.
Simultaneously, QA professionals can significantly enhance their impact and influence by learning the language and priorities of SCM stakeholders. This cross-functional fluency deepens mutual understanding and paves the way for forward thinking collaboration, ultimately driving performance across the entire supply chain.
Final Thoughts
The concept of “six degrees of separation” in QA and SCM is a call to recognize the hidden connections that drive success in our industry. Now with half of the program behind me, I am glad to have taken this path and excited to amplify my impact (QA x SCM). For prospective students, especially those in manufacturing and QA, I hope you move forward and explore the opportunities at this intersection and discover how this integrated approach can redefine your career and the future of supply chain management.