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Many executives at small and medium-sized enterprises (SMEs) associate process automation with expensive robots and assume that it’s within reach only for large enterprises. However, possibilities for reducing the amount of human involvement in tasks extend well beyond robots and include a host of affordable approaches. In our research with SMEs, we have uncovered strategies that can make automation feasible, even for businesses with lean budgets.

AI is revolutionizing supplier negotiations, driven by the need for speed, scalability, and strategic agility in complex supply chains. Initially used for automating low-value tasks, AI can now play a crucial role in a growing number of key procurement decisions. However, adopting AI isn’t straightforward. Companies must navigate hurdles such as data quality, regulations, and matching the right tools to the right situation.

The future of warehouse operations hinges on a delicate balance between human capability and robot autonomy, empowered by AI. While the journey to advanced Human-Robot Collaboration (HRC) may be gradual, the key lies in recognizing the ongoing role of AI in improving every stage of collaboration.

MIT CTL Research Scientists Drs. Inma Borrella and Maria Jesus Saenz, in collaboration with Dr. Elena Revilla, wrote a case study which has been recognized as the top-selling case in Operations Management at Ivey Publishing for 2024/2025.

Data-driven approach improves forecasting, resulting in more effective inventory management.

Research explores the value of an end-to-end early warning system to improve on-time delivery.

Recycling e-commerce boxes offers opportunities to increase emissions savings, but other factors can impact that calculation

The strategy of locating supplier facilities near each other could offer freight and inventory holding costs greater than 70%.

How do downstream supply chains affect patients’ access to oncology drugs?

Disruptions are no longer just a bad dream, but something that must be planned for.